Shipping policy

Shipping Policy

This Shipping Policy explains where KillerDock ships online orders placed on our website and what to expect when your order is on its way.

Free Shipping to the Lower 48

We offer free shipping on online orders delivered to addresses in the contiguous United States (the lower 48 states).

Remote and Hard-to-Reach Areas

Certain hard-to-reach ZIP codes, such as those in the Florida Keys, may carry an additional shipping surcharge because of the extra cost of delivering large items to those areas. For our fish cleaning stations: A destination charge of $190 may apply to certain difficult to reach zip codes, e.g. FL Keys, Cape Hatteras etc.. if this fee applies to your order KillerDock will notify you at the time of shipping. If you are shipping to one of these areas, please email josh@killerdock.com before ordering to confirm whether a surcharge applies to your address.

Alaska, Hawaii, U.S. Territories, and Military Addresses

We do not accept online orders for delivery to Alaska, Hawaii, U.S. territories (including Puerto Rico, the U.S. Virgin Islands, and Guam), or military addresses (APO, FPO, and DPO). We are still happy to help. Please email josh@killerdock.com with the products you are interested in and your delivery address, and we will prepare a custom shipping quote for you.

International Orders

Our website accepts orders for delivery within the United States only. For questions about delivery outside the United States, please email josh@killerdock.com.

Order Processing and Delivery Times

Processing and delivery times vary by product and destination. Current production and shipping times, as stated on our product pages, are:

  • Upscale fish cleaning stations: Current production time from order to shipping is 4 to 5 weeks.
  • Slam fish cleaning stations: Current production time from order to shipping is 5 to 6 weeks.
  • Walker's Cay Slam 7 1/2: Current production time from order to shipping is roughly 5-6 weeks.
  • “LiL Killa”: 48″ wide tables SHIP IN 1 to 2 business days. Upgraded 60″wide tables ship in 5 to 7 business days. Custom widths available.
  • “SideKick” by KillerDock (Tailgator): Ships in 1 to 2 business days from time of purchase!
  • Dock Box Brackets: Estimated Lead time is currently 3 to 5 DAYS

Production times are current estimates and may change; the time shown on the product page when you order applies. Many KillerDock products are large items, and delivery times are estimates, not guarantees. If you have a deadline, please contact us at josh@killerdock.com or 251-490-6464 before ordering so we can tell you what to expect.

Shipping Address

Please make sure your shipping address is complete and correct when you check out. If you need to change your address after placing an order, email josh@killerdock.com as soon as possible. We cannot guarantee changes once an order has shipped.

Inspect Your Delivery

Please inspect your shipment when it arrives. If the product is damaged during shipping, take pictures of the packaging and contents immediately and contact us at josh@killerdock.com so that we can follow the necessary steps for resolution. See our Return Policy for more details.

Questions

For any shipping question, contact us: