Return Policy

Warranty

All Killerdock products are covered by a limited lifetime warranty against workmanship and materials. Killerdock will inspect all products and determine if failure was due to workmanship or materials. For damage determined to be the result of defect, Killerdock will promptly repair/replace the product with no charge. Upgrades and model changes are not available for warranty replacement.

Damage or failure resulting from normal wear and tear, misuse, negligence, accidents, theft, unapproved alterations, intentional damage, loss, or acts of God are not covered. All claims will be reviewed once received and you will be contacted with next steps.

To make a warranty claim, email Killerdock with a description of your claim, and provide pictures that clearly represent damaged product. More information may be requested to process your claim.

How to Submit a Warranty Claim

Email your claim to josh@killerdock.com. To help us review it quickly, please include:

• Your name and order number, or other proof of purchase
• The product name or model
• A description of the issue
• Pictures that clearly represent the damaged product

Related Policies

Problems discovered when your product first arrives, including shipping damage, are handled under our Return Policy. Use of KillerDock products is also subject to our Hold Harmless provision and Terms of Service.

Shipping Policy

This Shipping Policy explains where KillerDock ships online orders placed on our website and what to expect when your order is on its way.

Free Shipping to the Lower 48

We offer free shipping on online orders delivered to addresses in the contiguous United States (the lower 48 states).

Remote and Hard-to-Reach Areas

Certain hard-to-reach ZIP codes, such as those in the Florida Keys, may carry an additional shipping surcharge because of the extra cost of delivering large items to those areas. For our fish cleaning stations: A destination charge of $190 may apply to certain difficult to reach zip codes, e.g. FL Keys, Cape Hatteras etc.. if this fee applies to your order KillerDock will notify you at the time of shipping. If you are shipping to one of these areas, please email josh@killerdock.com before ordering to confirm whether a surcharge applies to your address.

Alaska, Hawaii, U.S. Territories, and Military Addresses

We do not accept online orders for delivery to Alaska, Hawaii, U.S. territories (including Puerto Rico, the U.S. Virgin Islands, and Guam), or military addresses (APO, FPO, and DPO). We are still happy to help. Please email josh@killerdock.com with the products you are interested in and your delivery address, and we will prepare a custom shipping quote for you.

International Orders

Our website accepts orders for delivery within the United States only. For questions about delivery outside the United States, please email josh@killerdock.com.

Order Processing and Delivery Times

Processing and delivery times vary by product and destination. Current production and shipping times, as stated on our product pages, are:

• Upscale fish cleaning stations: Current production time from order to shipping is 4 to 5 weeks.
• Slam fish cleaning stations: Current production time from order to shipping is 5 to 6 weeks.
• Walker's Cay Slam 7 1/2: Current production time from order to shipping is roughly 5-6 weeks.
• “LiL Killa”: 48″ wide tables SHIP IN 1 to 2 business days. Upgraded 60″wide tables ship in 5 to 7 business days. Custom widths available.
• “SideKick” by KillerDock (Tailgator): Ships in 1 to 2 business days from time of purchase!
• Dock Box Brackets: Estimated Lead time is currently 3 to 5 DAYS

Production times are current estimates and may change; the time shown on the product page when you order applies. Many KillerDock products are large items, and delivery times are estimates, not guarantees. If you have a deadline, please contact us at josh@killerdock.com or 251-490-6464 before ordering so we can tell you what to expect.

Shipping Address

Please make sure your shipping address is complete and correct when you check out. If you need to change your address after placing an order, email josh@killerdock.com as soon as possible. We cannot guarantee changes once an order has shipped.

Inspect Your Delivery

Please inspect your shipment when it arrives. If the product is damaged during shipping, take pictures of the packaging and contents immediately and contact us at josh@killerdock.com so that we can follow the necessary steps for resolution. See our Return Policy for more details.

Questions

For any shipping question, contact us:

• Email: josh@killerdock.com
• Phone: 251-490-6464
• Mail: KillerDock, Inc., 7621 Bellingrath Drive W, Theodore, AL 36582

Terms of Service

Last updated: October 9, 2026

1. Acceptance of the Terms

These Terms of Service are entered into by and between you and KillerDock, Inc. ("KillerDock", "Company", "we", "us", or "our"). The following terms and conditions govern your access to and use of killerdock.com (the "Website") and your purchase of any product through the Website. By using the Website or placing an order, you accept and agree to be bound and abide by these Terms of Service. If you do not agree, please do not use the Website.

2. Products, Pricing, and Orders

We work to describe and display our products, including colors, finishes, options, and dimensions, as accurately as possible. Colors and finishes may look different on different screens, and product visualizer images are representations, not exact renderings. Prices and availability may change without notice.

Your order is an offer to buy. We may refuse or cancel any order, including if a product is unavailable, if there is an error in pricing or product information, or if we suspect fraud. If we cancel an order after you have been charged, we will refund the amount charged.

3. Shipping, Returns, and Warranty

Orders are subject to our Shipping Policy, Return Policy, and Warranty, each of which is part of these Terms. Online orders are accepted for delivery within the contiguous United States only. For Alaska, Hawaii, U.S. territories, and military addresses, email josh@killerdock.com for a custom quote.

4. Product Installation and Use

You are responsible for the proper installation, use, and maintenance of any KillerDock product, and for complying with any laws, permits, marina rules, or other requirements that apply where the product is installed or used.

5. Hold Harmless

Purchaser agrees to defend KillerDock, Inc., its agents, directors, officers and employees, at Purchaser’s sole expense, and will indemnify and hold harmless KillerDock, Inc., its agents, directors, officers and employees, from and against any and all product liability losses, costs, damages, fees or expenses arising out or in connection with Purchaser and/or any of its family, guests, customers, affiliates or sublicensees possession, installation, use, or sale of any KillerDock, Inc. Product, including, but not limited to, any actual or alleged personal injury, property damage, death or other consequence occurring to any person or entity as a result, directly or indirectly, of the possession, installation, use, or sale of any KillerDock, Inc. Product, whether claimed by reason of breach of warranty, negligence, wantonness, product defect, or otherwise, and regardless of the form in which any such claim is made.

6. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7. Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
• To interfere with the security or operation of the Website, or to attempt to gain unauthorized access to any part of it.

8. Disclaimer of Warranties

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE ONLY WARRANTY THAT APPLIES TO KILLERDOCK PRODUCTS IS THE LIMITED LIFETIME WARRANTY DESCRIBED IN OUR WARRANTY POLICY. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.

9. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM RELATING TO A PRODUCT PURCHASED THROUGH THE WEBSITE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THAT PRODUCT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Website. This is in addition to the Hold Harmless provision above.

11. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Governing Law and Jurisdiction

All matters relating to the Website, your purchases, and these Terms of Service shall be governed by and construed in accordance with the internal laws of the State of Alabama, without giving effect to any choice or conflict of law provision.

13. Severability

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

14. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the Website after changes are posted means you accept the updated terms.

15. Contact

Questions about these Terms of Service can be sent to KillerDock, Inc.:

• Email: josh@killerdock.com
• Phone: 251-490-6464
• Mail: KillerDock, Inc., 7621 Bellingrath Drive W, Theodore, AL 36582

HOLD HARMLESS

Purchaser agrees to defend KillerDock, Inc., its agents, directors, officers and employees, at Purchaser’s sole expense, and will indemnify and hold harmless KillerDock, Inc., its agents, directors, officers and employees, from and against any and all product liability losses, costs, damages, fees or expenses arising out or in connection with Purchaser and/or any of its family, guests, customers, affiliates or sublicensees possession, installation, use, or sale of any KillerDock, Inc. Product, including, but not limited to, any actual or alleged personal injury, property damage, death or other consequence occurring to any person or entity as a result, directly or indirectly, of the possession, installation, use, or sale of any KillerDock, Inc. Product, whether claimed by reason of breach of warranty, negligence, wantonness, product defect, or otherwise, and regardless of the form in which any such claim is made.

Privacy Policy

Effective date: October 9, 2026

LEGAL POLICY

We don’t share any of your personal information with anyone. When you order products, we or our third-party payment processor will collect payment, shipping and billing information in order to process the transaction. We may post or share social media of our products that may include our products after being installed, and possibly include your name, profile, or image. If you refuse this, please let us know and we will refrain from including images of you or your products.

The rest of this policy explains in more detail what information is collected when you visit killerdock.com, the service providers and tools that help us run the Website and process your order, and the choices you have.

1. Introduction

KillerDock, Inc. ("KillerDock", "Company", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit killerdock.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Website, including information:

• Personal Information: By which you may be personally identified, such as name, postal address, e-mail address, telephone number, and payment information ("Personal Information"). You provide this when you place an order, create an account, sign up for emails, or contact us.
• Order Information: Products purchased, product options selected, and billing and shipping details.
• Usage Details: As you navigate through and interact with our Website, we may use automatic data collection technologies (such as cookies, pixels, and similar tools) to collect certain information about your equipment, browsing actions, and patterns, including IP address, browser and device type, pages viewed, referring website, and how you interact with the Website.

3. Use of Information

We use information that we collect about you or that you provide to us:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us, including processing payments, shipping orders, and handling returns and warranty claims.
• To communicate with you about your order and respond to your questions.
• To send marketing emails if you have signed up for them. You can unsubscribe at any time using the link in any marketing email.
• To understand how visitors use the Website so we can improve it, and to measure and improve our advertising.
• To protect against fraud and keep the Website secure.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

4. Cookies and Tracking Technologies

Cookies are small files stored on your browser or device. Pixels (also called tags) are small pieces of code that send information about your visit to the company that provides them. We and our service providers use these technologies to keep the Website working (for example, to remember your cart), to understand how the Website is used, and to measure and personalize advertising. The tools we use include:

• Shopify: Our Website runs on Shopify, which uses cookies and analytics to operate the store, process checkout, and provide us with reports about store activity. Learn more in Shopify's Privacy Policy.
• Google Analytics 4: Helps us understand how visitors find and use the Website. Learn more at How Google uses information from sites that use its services.
• Google Ads: Helps us measure the results of our Google advertising and show our ads to people who have visited the Website.
• Meta Pixel: Helps us measure the results of our Facebook and Instagram advertising and show our ads to people who have visited the Website. Learn more in Meta's Privacy Policy.

These providers may collect information about your activity on our Website and on other websites over time and may combine it with other information they have about you.

5. Your Choices and How to Opt Out

• Cookie settings: Where a cookie banner is shown, you can use it to accept or decline non-essential cookies. You can also block or delete cookies in your browser settings. Some parts of the Website, such as the cart and checkout, may not work without cookies.
• Google: Manage ad personalization at Google Ad Settings, or install the Google Analytics Opt-out Browser Add-on.
• Meta: Manage ad preferences in your Facebook or Instagram settings, or visit Meta Ad Preferences.
• Industry opt-outs: Opt out of interest-based ads from participating companies at optout.aboutads.info and optout.networkadvertising.org.
• Global Privacy Control: Where required by law, we treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of the sale or sharing of your personal information for that browser.
• Data sharing opt-out: Visit our Data Sharing Opt-Out page to opt out of the use of your information for targeted advertising.

6. Disclosure of Your Information

We do not sell your Personal Information for money. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information to contractors, service providers, and other third parties we use to support our business, such as:

• Our e-commerce platform, Shopify
• Payment processors, to process your payment
• Shipping carriers and delivery partners, to deliver your order
• Analytics and advertising providers, as described in Section 4

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a sale or transfer of our business.

Some state privacy laws treat the use of advertising pixels, such as the Meta Pixel and Google Ads tags, as a "sale" of personal information, "sharing" for cross-context behavioral advertising, or "targeted advertising," even though no money changes hands. You can opt out of this at any time on our Data Sharing Opt-Out page.

7. Your State Privacy Rights

Depending on where you live, including California and other states with consumer privacy laws, you may have the right to:

• Know what personal information we collect, use, and disclose about you, and access a copy of it
• Correct inaccurate personal information
• Delete personal information we have collected from you, subject to certain exceptions
• Opt out of the sale or sharing of your personal information and of targeted advertising
• Not be discriminated against for exercising any of these rights

To opt out of the sale or sharing of your information or targeted advertising, visit our Data Sharing Opt-Out page. To make any other request, email josh@killerdock.com with the subject line "Privacy Request," call us at 251-490-6464, or write to us at KillerDock, Inc., 7621 Bellingrath Drive W, Theodore, AL 36582. We will need to verify your identity before completing your request, and you may use an authorized agent to submit a request on your behalf. If we deny your request, you may appeal by replying to our response and asking us to reconsider.

8. Data Retention and Security

We keep personal information for as long as needed to fulfill the purposes described in this policy, including to support orders, returns, and warranty claims, and to meet legal, tax, and accounting requirements. We use reasonable measures to protect your information. Payments are processed by our payment processors, and we do not store full payment card numbers on our Website. No method of transmission over the internet or electronic storage is completely secure.

9. Children's Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at josh@killerdock.com and we will delete it.

10. Third-Party Links

Our Website may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, contact KillerDock, Inc.:

• Email: josh@killerdock.com
• Phone: 251-490-6464
• Mail: KillerDock, Inc., 7621 Bellingrath Drive W, Theodore, AL 36582

Accessibility Statement

1. Commitment to Accessibility

KillerDock, Inc. is dedicated to providing an accessible digital experience for all visitors. We are continuously working to improve the user experience for everyone and apply relevant accessibility standards. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

2. Disclaimer of Compliance

Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Website as accessible as possible, some issues may be encountered by different assistive technology, as the range of assistive technology is wide and varied. We do not warrant or guarantee that our Website will be fully compatible with every specific browser, screen reader, or operating system. Some content, such as third-party tools and embedded media, may not be fully within our control.

3. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KILLERDOCK, INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS WEBSITE BY INDIVIDUALS WITH DISABILITIES.

4. Alternative Accommodations and Feedback

If you have specific questions or concerns about the accessibility of any particular web page on this Website, or need help placing an order, please contact us at josh@killerdock.com or 251-490-6464 (Monday - Thursday 6am-4:30pm CST), or write to us at KillerDock, Inc., 7621 Bellingrath Drive W, Theodore, AL 36582. If you do encounter an accessibility issue, please be sure to specify the web page and nature of the issue in your correspondence, and we will make all reasonable efforts to provide the information contained on that page to you through an alternative method.